4 min read
Tammy Duggan-Herd: 8/27/18 1:34 PM
It is an unfortunate fact that even in modern company culture, sales and customer service teams are often framed as independently functioning-- and what’s worse, incompatible-- entities. The reality is that, now more than ever, these teams must...
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2 min read
Campaign Creators: 8/22/18 3:48 PM
The customer is always right. You've heard it a million times. But, is the customer always right for you?
7 min read
Tammy Duggan-Herd: 8/16/18 9:41 AM
Customer retention, which focuses on building long-term relationships with customers by rewarding loyalty, maintaining engagement, and earning trust,...
3 min read
Campaign Creators: 8/14/18 1:28 PM
Attracting a new user is exciting. You've spent countless hours developing a website or an app, and now it's finally gaining traction, but your user...
3 min read
Campaign Creators: 8/8/18 10:58 AM
You have been tasked with a project: design your company a new website. For months you spend day in and day out creating your ideal website, only to...
6 min read
Tammy Duggan-Herd: 8/7/18 9:54 AM
Importance of Data Collection An actionable conversion rate optimization strategy starts with gaining insight into the hearts and minds of your past,...
5 min read
Tammy Duggan-Herd: 8/2/18 12:38 PM
Customer loyalty can hold massive value for any business. With a conversion rate nine times higher than that of first time customers, a tendency to...
