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10 B2B Marketers' Customer Retention Strategies to Decrease Churn

Customer churn, also known as customer attrition, occurs when a business loses a customer.

In a product-based business, say...

( read 7 minute read )

Topics: Customer Retention, Customer Retention Optimization, Customer Churn

Fill Your Sales and Customer Service Gap to Improve Retention

It is an unfortunate fact that even in modern company culture, sales and customer service teams are often framed as...

( read 4 minute read )

Topics: Customer Retention, Customer Retention Optimization, customer retention strategies

What We're Talking About...Identifying and Preventing Customer Churn

Within any business it's important to know when to fight to retain a client before they churn. Customer churn occurs when...

( read 3 minute read )

Topics: Customer Retention, customer retention strategies,

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