The Trustpilot HubSpot integration, set up to get used.
Anyone can install Trustpilot’s HubSpot app. Campaign Creators sets it up, configures it, and supports it, so review invitations go out automatically from your deals, tickets, and workflows at the moments that matter.
How can we help? Get in touch with our team today.
Why work with a partner instead of installing the app yourself?
Installing the app takes minutes. Getting it used takes a plan. Campaign Creators brings the strategy, setup, and guidance that turn the integration into a steady stream of reviews.
We decide which deal stages, ticket statuses, and workflow events should send an invitation, and when, so you ask at the right moment without over-asking.
We map review invitations to your customer journey in HubSpot, from first purchase to onboarding to renewal, so every moment that should earn a review does.
We set up review tags with deal, company, and customer details so you can filter feedback by segment in Trustpilot, and track which HubSpot workflows are sending invitations.
As HubSpot specialists and a Trustpilot partner, we configure the integration around your existing portal and keep it tuned as your process changes.
‹ BackPost-purchase review requestReview and publish
ActionsEnrollmentSettingsPerformance
⚡ Trigger enrollment for Deals
Deal stage is any of Closed won(Sales Pipeline)
+
1. Delay
Delay for 7 days
+
2. Trustpilot★ Connected app
Send service review invitation
Tags:DealCompanyCustomer ID
End
The Trustpilot HubSpot integration connects your CRM to Trustpilot so review invitations send themselves. When a deal closes, a ticket is resolved, or a contact reaches a milestone you choose, HubSpot tells Trustpilot to invite that customer to leave a review.
Send Trustpilot service review invitations as a workflow action. Enroll contacts or deals based on almost any property change or event, not just a fixed list of triggers.
Invite customers when a deal reaches a stage like Closed Won, or when a support ticket is closed. You choose the email template and when the invitation goes out.
Yes. The integration adds a Trustpilot service review invitation action to HubSpot workflows, so you can enroll contacts or deals based on almost any property change or event. You can also trigger invitations when a deal or ticket reaches a specific status, like Closed Won or Closed.
Trustpilot’s help center lists the HubSpot integration as included in its Plus, Premium, and Enterprise plans. We’ll confirm what your plan includes before we scope the work.
Campaign Creators is a Trustpilot partner. We work directly with Trustpilot’s team, including on Trust Talk, a joint session on how reviews shape the modern buying journey.
The app connects the two platforms. A partner makes sure it gets used: choosing the right triggers and timing, mapping invitations to your customer lifecycle, setting up review tags for reporting, and keeping it tuned over time.
● How it works
How we implement the Trustpilot HubSpot integration
From first audit to ongoing optimization, Campaign Creators sets up, configures, and supports the integration so it actually gets used.
01
Audit
We review your HubSpot portal and Trustpilot setup, and map the customer moments where a review invitation makes sense.
02
Connect
We connect Trustpilot to HubSpot and confirm your Trustpilot plan includes the integration.
03
Configure
We set up triggers from deal stages, ticket statuses, or workflows, choose templates and timing, and turn on automatic review tagging.
04
Optimize
We confirm invitations are being queued, then keep tuning triggers and timing as your process and team grow.
● Our Trustpilot partnership
A Trustpilot partner, not just an installer
Campaign Creators is a Trustpilot partner. We work directly with Trustpilot’s team on content and campaigns for HubSpot users, and we bring that knowledge to every setup.
Trust Talk
The new AI consumer journey, explained
A session from Campaign Creators and Trustpilot on how reviews and customer voice shape trust, and how HubSpot and Trustpilot work together to act on it.
HubSpot partner specializing in scalable customer journeys.
Global leader in reviews and reputation management.
Partnership
Direct access to Trustpilot’s team
We work with Trustpilot’s partner team directly, so we can bring them in when your setup needs it.
What the Trustpilot HubSpot integration does for your team
Review invitations go out on time, every time, without anyone having to remember. With expert setup, they reach the right customers at the right moment.
Ask at the right moment
Invitations go out after the moments that matter, like a closed deal or a resolved ticket.
No manual sending
HubSpot workflows send invitations automatically, so no one has to remember.
Feedback with context
Reviews are tagged with deal, company, and customer details for easy filtering in Trustpilot.
Trigger strategy
We choose the triggers and timing that fit your customer journey.
Lifecycle mapping
Invitations are mapped to your HubSpot lifecycle, from first purchase to renewal.
Ongoing support
We keep the integration tuned as your portal, process, and team change.
Ready to put the Trustpilot HubSpot integration to work?
Talk to Campaign Creators. We’ll look at how review invitations work today, show where the integration fits in your HubSpot setup, and map a plan to get it used.
.svg.png){kind=logo}
