HubSpot // Feedback Survey Setup (CES, CSAT, NPS)
Implement a clean, branded, and automated customer feedback program using HubSpot’s out-of-the-box CES, CSAT, or NPS surveys. This package configures the survey, builds essential follow-ups, and equips you with reporting that delivers actionable insights.
Product starting at:
$1,750
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Includes:
- 30-Minute Alignment Call to finalize survey type, goals, audience, delivery method, and follow-up actions
- Setup of one HubSpot feedback survey (CES, CSAT, or NPS)
- Branding applied (logo, colors, tone, thank-you message)
- Required HubSpot lists for recipients, exclusions, and segmentation
- Configuration of survey delivery method (email or web link)
- One (1) HubSpot workflow for follow-up actions (e.g., detractor alerts, owner notifications, promoter follow-up)
- Setup of a feedback dashboard with ready-made reports based on the selected survey
- 30-Minute Review Meeting
- Launch
