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HubSpot Service Hub Knowledge Base Technical Setup

The HubSpot Service Hub Knowledge Base is a powerful tool that enables businesses to create, organize, and manage a centralized resource for customers to find answers, reducing support tickets and improving customer satisfaction. With a structured setup and easy-to-use interface, your Knowledge Base can be a self-service hub that enhances the customer experience while streamlining support operations.

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Product starting at:

$850
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Includes:

  • Kick-Off Call
  • Setup of Default Language Settings: Configure the primary language for your Knowledge Base. Enable additional languages if needed.
  • Setup of Knowledge Base Subdomain
  • Configure and connect a custom subdomain.
  • Configure Visibility & Access Settings: Set Knowledge Base visibility to public, private, or customer portal-based access.
  • Template Selection & Configuration: Select from HubSpot’s pre-built templates (custom development not included).

Includes:

  • Customize theme settings with your logo, colors, and fonts to match brand guidelines.
  • Setup of Header: Configure the logo, navigation menu, CTA, and language switcher.
  • Setup of Footer: Configure the logo, navigation menu, social follow links, and business address.
  • Setup of Knowledge Base Categories
  • Project Wrap-Up Session To Introduce You To Your New Knowledge Base

Additional Details

  • Migration or Creation of Knowledge Base articles can be added for an additional fee.
  • Pre-requisites: Service Hub Pro or Service Hub Enterprise

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